To transform the health, movement, pain and performance of individuals and athletes in the South East of England by improving; outcomes; patient access to services; providing quality care; motivating and developing our workforce; maximising patient knowledge and providing the best care and support for each individual.
Our core values that are shared among the partners and staff are:
8th Element has always prided itself on providing high quality medical and holistical care. We believe we are respected by our peers and we have built positive relationships with our surrounding care network of GP’s, Hospitals, Consultants, Physiotherapists, Strength and Conditioning Coaches, Fitness professionals and Nutritionists.
At 8th Element, we provide a holistic approach to healthcare. This is characterised by the treatment of the whole person, taking into account Psychosocial factors.
The whole practice team strives at all times to treat those using our services equally and with the utmost consideration and respect. We recognise the human rights, diversity and values of everyone involved with our practice. We aim to offer the most effective, safe and appropriate care, treatment and support to meet the needs of each individual. Continuity of care and flexibility are key to our ability to recognise and effectively treat the changing needs of all those using our service.
We value the prevention and early detection of ill health and aim to educate and encourage everyone to make healthy living choices in relation to exercise, diet and lifestyle.
All our staff have the relevant qualifications, knowledge, skills and experience to carry out their specific roles and are registered with the relevant professional regulator and body where necessary. Opportunities are provided for all staff to engage in appropriate professional development to enable them to carry out their roles as effectively as possible.
Confidentiality is taken very seriously and valid consent is always sought for any examination, treatment, care or support which may be required. We ensure that each individual is fully informed about any proposed care, treatment and support to ensure that he or she is able to make informed decisions. We support those who use our service to access a range of additional health and social care services as required. To ensure consistency of care, information is shared with all relevant services, individuals, teams or agencies, following consent given by the patient, with an agreement that personal medical records are accurate, fit for purpose, held securely and remain confidential.
As well as making sure that all the people who use our practice, or those acting on their behalf, are involved in making decisions about their care, treatment and support, we also take into account their views and experiences of our practice in order to improve services and delivery. Comments by users are encouraged and these, along with any complaints, are considered fully, responded to appropriately and resolved where possible.